Privacy Policy

Last Updated: December 2024

1. Introduction

Welcome to Try VirAl ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, and phone number (optional)
  • Content Data: Video URLs you submit for analysis, scripts you generate, and creative briefs you create
  • Usage Data: How you interact with our app, features used, and timestamps
  • Device Information: Device type, operating system, and app version
  • Payment Information: Processed securely through Apple App Store or Stripe (we do not store credit card details)

3. How We Use Your Information

We use your information to:

  • Provide and improve our AI-powered content generation services
  • Analyze videos and generate scripts based on your requests
  • Personalize your experience and provide relevant recommendations
  • Process payments and manage subscriptions
  • Communicate with you about updates, features, and support
  • Improve our AI models and platform functionality
  • Comply with legal obligations and prevent fraud

4. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

  • AI Service Providers: OpenAI, Google Gemini, and Anthropic for content generation
  • Payment Processors: Stripe and Apple for subscription management
  • Cloud Services: AWS and Vercel for hosting and data storage
  • Analytics Tools: For app performance and usage insights (anonymized where possible)
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@tryviral.app

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account at any time through the app settings.

8. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected data from a child, please contact us immediately.

9. International Users

Your data may be transferred to and processed in countries outside your residence, including the United States. We ensure appropriate safeguards are in place to comply with GDPR, CCPA, and other privacy regulations.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes through the app or via email. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

© 2024 Try VirAl. All rights reserved.